Customer research in the foodservice industry indicates that while pricing of aprons, towels and kitchen apparel is of importance to the owners and managers of the restaurants and eating establishments surveyed, it usually was not their primary concern when selecting. Survey participants seemed to understand that selecting a supplier on price alone could easily cost them more money in the long run than the few pennies saved each week. Of greater importance to most of those surveyed was:

• Receiving their deliveries in a timely fashion from a route person who is friendly, helpful and understands their needs,
• The quality of the products they receive—towels without holes and buttons on their cook coats,
• Invoices they can read and understand with no hidden charges,
• Help in controlling their costs, and
• Support from their vendor when they face a problem.

After carefully studying the findings in the surveys, it just made sense to us to design a rental program that addressed the issues and concerns uncovered by the research. After field testing our approach with our customers, we are so sure that our rental programs meet the needs expressed in the research, that we provide a written guarantee to make certain that you are totally satisfied with the services we provide. Call or e-mail us today to obtain a rental, lease or purchase program designed to your express needs.

Service Linen Supply
903 South 4th Street Renton WA 98057
Phone (425) 255-8686  Fax (206) 281-4930

©1998 Service Linen Supply